About Open Accessibility

Open Accessibility is an initiative by ErgoTherapy focused on creating an open, reliable map of accessibility for public spaces around the world. The goal is to help people understand whether a place is accessible before they arrive, instead of finding out too late.

The Challenge

The main constraint is scale. To be useful, accessibility data must be collected across thousands of locations and kept up to date. This requires people to physically visit spaces, observe conditions, take photos, and talk with staff. While AI can help plan and coordinate the work, it cannot replace real human observation.

The Solution

ExpertHQ provides trained local people who perform on site accessibility audits. They visit locations, capture real world conditions, and submit structured data back to Open Accessibility. ExpertHQ assigns tasks to available contributors based on location and skill, and supports execution with AI assisted coordination and human oversight.

Together, Open Accessibility and ExpertHQ create a continuous loop. Open Accessibility identifies where data is missing or outdated. ExpertHQ deploys local auditors to collect new information. The results flow back into the system, improving coverage over time.

The Results

The outcome is a system that reduces the cost of audits by 70 percent, increases the amount of data collected by 300 percent, and shortens training time from five days to five hours. Most importantly, it makes large scale accessibility mapping practical and sustainable.

“ExpertHQ allowed us to realize a vision that started long time ago. Combined with AI Agents is the killer combination”  

— Pricelda Arellano, Ergotherapy